Name: PRINTie 3D
Address: 208 Khalifa Complex, Queen Rania Street, Amman, JO
Telephone: +962-7-9101-7999
Price range: $$
Rating: 4.8

Question 1

How much does 3D printing cost?

Accepted Answer

Our pricing is transparent and based on the technology used. FDM printing starts from 0.10 JOD per gram, Resin printing ranges from 0.25 to 1.00 JOD per gram depending on the resin type, professional CAD Design services are 20 JOD per hour, and AI-Assisted Drafts are available for 10 JOD each. Final cost depends on the size, material, complexity, and finishing requirements of your project. Send us your file or idea for a free detailed quote.

Question 2

Do you offer bulk discounts?

Accepted Answer

Yes! We offer tiered bulk discounts based on quantity: 10-49 pieces receive a 5% discount, 50-99 pieces receive a 10% discount, and 100+ pieces receive a 15% discount. Students receive an additional 20% discount on top of any applicable bulk pricing. Contact us with your project details for a custom bulk quote.

Question 3

What payment methods do you accept?

Accepted Answer

We accept a wide range of payment methods for your convenience: Cash payments, Bank transfers, Credit and debit cards (Visa, MasterCard), PayPal, and installment plans for orders over 500 JOD. A 50% deposit is required for large orders, with the balance due upon completion.

Question 4

Is there a minimum order amount?

Accepted Answer

No, there is no minimum order requirement. We welcome projects of all sizes, from single prototypes to large production runs. However, a small service fee of 5 JOD applies to very small items to cover basic setup and handling costs.

Question 5

How do I get an accurate quote?

Accepted Answer

For the most accurate quote: 1) Send us your 3D files (STL, OBJ, or other formats), 2) Specify material preferences and quantities, 3) Let us know your timeline requirements, 4) Mention any special finishing needs. We'll provide a detailed quote within 24 hours. You can submit files via our contact form, email, or WhatsApp.

Question 6

What 3D printing technologies do you offer?

Accepted Answer

We offer multiple 3D printing technologies to suit different needs: FDM (Fused Deposition Modeling) for functional prototypes and end-use parts, SLA/DLP (Resin Printing) for ultra-high detail and smooth surfaces, and WaxJet for investment casting patterns in jewelry and dental applications. Each technology has its own strengths, and we help you choose the best fit for your project.

Question 7

What materials are available?

Accepted Answer

We offer a comprehensive range of materials. For FDM printing: PLA (standard, multiple colors), ABS (professional grade, heat resistant), PETG (engineering grade, chemical resistant), Carbon Fiber (high strength, lightweight), and TPU (flexible, rubber-like). For Resin printing: Standard Resin (detailed models), Tough Resin (impact resistant), Castable Resin (for lost-wax casting), Biocompatible Resin (dental and medical), and Transparent Resin (clear parts).

Question 8

What print quality can I expect?

Accepted Answer

Print quality varies by technology. FDM printing offers layer heights from 0.1mm to 0.3mm, suitable for functional prototypes and end-use parts. Resin printing achieves ultra-fine detail down to 0.05mm layer height, ideal for jewelry, dental, and highly detailed models. Every print undergoes quality checks before delivery to ensure it meets our standards.

Question 9

Can you print parts with moving components?

Accepted Answer

Yes! We specialize in print-in-place mechanisms including interlocking gears, functional hinges, chains, ball joints, and multi-part assemblies that come off the printer fully assembled and functional. This is achieved through careful design and precise printing tolerances.

Question 10

What post-processing options are available?

Accepted Answer

We offer a full range of post-processing services: Support removal (included with every print), Sanding and smoothing (5-15 JOD depending on size and complexity), Priming and painting (10-25 JOD for professional finish), Assembly (15 JOD per hour for multi-part assemblies), and custom finishing options available upon request.

Question 11

What file formats do you accept?

Accepted Answer

We accept a wide range of file formats. Ready-to-print formats include: STL, OBJ, 3MF, and PLY. We also accept CAD formats that require conversion (5 JOD per file): STEP, IGES, SolidWorks files, AutoCAD (DWG/DXF), and Fusion 360 files. If you have a format not listed, contact us and we will do our best to accommodate it.

Question 12

What if I don't have a 3D file?

Accepted Answer

No problem! We offer several options: Professional CAD design service at 20 JOD per hour where our designers create your model from sketches, photos, or descriptions. Free design sourcing where we search open-source libraries for existing models that match your needs. AI-assisted drafts for 10 JOD each to quickly visualize concepts. We also offer 3D scanning services to digitize physical objects.

Question 13

How should I prepare my 3D files?

Accepted Answer

For best results, ensure your files are: Watertight (no holes or gaps in the model), Properly scaled (correct dimensions for intended use), with adequate Wall thickness (minimum 0.8mm for FDM, 0.3mm for resin), and Support-friendly (avoid extreme overhangs where possible). Don't worry if your files need fixing - we check and repair all files before printing at no extra cost.

Question 14

Can you modify my existing 3D files?

Accepted Answer

Yes, we can make various modifications: Scaling (resize parts to different dimensions), Text addition (add names, logos, or custom text), Simple edits (remove or add basic features), Print optimization (add drainage holes, strengthen weak areas), and Part splitting (divide large models for easier printing). Simple modifications are often included free. Complex changes are charged at our design rate (20 JOD/hour).

Question 15

What is the maximum print size?

Accepted Answer

Maximum build volumes depend on the technology. FDM printers can produce parts up to 300 x 300 x 400mm in a single print. Resin printers accommodate parts up to 165 x 103 x 180mm. For objects larger than these dimensions, we can split the design into multiple parts that are assembled after printing, maintaining structural integrity and a seamless finish.

Question 16

How long does it take to complete an order?

Accepted Answer

Turnaround time depends on complexity: Simple prints take 1-2 business days, standard projects take 3-5 business days, complex or large prints take 5-7 business days, and custom design projects (design + printing) take 7-14 business days. Need it faster? Rush delivery (24-48 hours) is available at +50% surcharge, and same-day service at +100% surcharge for qualifying projects.

Question 17

How do I place an order?

Accepted Answer

Our ordering process is simple: First, send us your 3D files, sketches, or project description via our contact form, email, or WhatsApp. Within 24 hours, you will receive a detailed quote with pricing, timeline, and material recommendations. Once you confirm and submit payment (or deposit for large orders), we begin production. Every print undergoes quality control inspection before delivery or pickup at our Amman office.

Question 18

Do you deliver outside Amman?

Accepted Answer

Yes! We offer multiple delivery options: Within Amman, delivery is free for orders over 50 JOD. Across Jordan, we ship via courier services. For GCC countries, we offer express shipping. International orders are shipped via DHL or FedEx. Contact us for specific shipping rates to your location.

Question 19

What if I'm not satisfied with the result?

Accepted Answer

Your satisfaction is our priority. If there are quality issues with the print (defects, dimensional inaccuracies, or material problems), we offer a free reprint at no additional cost. All prints come with a 30-day warranty covering manufacturing defects. Design service customers receive 2 free revisions included in their project. We stand behind the quality of our work.

Question 20

Can I track my order status?

Accepted Answer

Yes! We provide regular updates: Order confirmation within 2 hours of approval, notification when production starts, quality check completion alert, and final ready for pickup/delivery notification. You can also WhatsApp us anytime for instant status updates at +962-7-9101-7999.